Term and Conditions

Last updated: [Insert Date]

1. Our Customers

Soft Dress Wear caters to women who value:

• Effortless, feminine fashion that combines comfort and style
• Breathable, comfortable fabrics for everyday wear
• Transparent shopping experiences with clear policies
• Worldwide access to our collections (excluding some Asian and remote regions)

2. Website Use

2.1 Access and Accounts

You may browse our collections of dresses, dungarees, jumpsuits, skirts, tops, and trousers without creating an account. Account creation is required for purchases.

2.2 User Responsibilities

You agree to:

• Provide accurate information when creating an account or making purchases
• Not use our site for any unlawful purpose
• Not attempt to gain unauthorized access to our systems
• Not reproduce or distribute our content without permission

3. Products and Services

3.1 Product Descriptions

We take care to accurately describe our:

• Feminine dresses and skirts designed for comfort
• Breathable tops and dungarees
• Effortless jumpsuits and playsuits
• Cloud-soft trousers and joggers

While we strive for color accuracy, slight variations may occur due to monitor differences.

3.2 Availability

All items are subject to availability. We may limit quantities and reject orders that appear to be from resellers.

4. Orders and Payments

4.1 Placing Orders

When you place an order, you’re making an offer to purchase which we may accept or decline. We’ll send an order confirmation email upon receipt.

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at time of order. You authorize us to charge the total amount to your selected payment method.

4.3 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices and correct pricing errors.

5. Shipping and Delivery

5.1 Processing Time

Orders are processed within 1-2 business days after confirmation.

5.2 Shipping Options

• Standard Shipping (£12.95): Delivered via DHL or FedEx within 10-15 business days after dispatch
• Free Shipping: For orders over £50, delivered via EMS within 15-25 business days after dispatch

5.3 International Orders

We ship worldwide except some Asian and remote regions. Customs fees may apply and are the customer’s responsibility.

6. Returns and Exchanges

6.1 Return Policy

We accept returns and exchanges within 15 days of delivery. Items must be:

• Unworn and unused
• In original packaging with tags attached
• Accompanied by proof of purchase

6.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

• Final sale items (marked during checkout)
• Items without original tags
• Items showing signs of wear or alteration

6.3 Refund Process

Refunds are processed within 5-7 business days after we receive your return. Original shipping fees are non-refundable.

7. Intellectual Property

All content on softdresswear.com, including:

• Product designs and descriptions
• Photography and visuals
• Brand name and logo

are property of Soft Dress Wear and protected by copyright laws. Unauthorized use is prohibited.

8. Liability Limitations

8.1 Product Use

Soft Dress Wear is not liable for any injury or damage resulting from:

• Improper use of our products
• Failure to follow care instructions
• Any modifications to the products

8.2 Website Operation

We strive to keep our site available but aren’t liable for temporary outages or technical issues beyond our control.

9. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect and use your information.

10. Changes to Terms

We may update these terms periodically. The current version will always be posted on our website.

11. Contact Us

For questions about these terms, please contact our London boutique team:

Soft Dress Wear Sales Store
13 Holden Ing Way
Londonderry, GB CH6M 8ZI
Email: [email protected]